Uninterruptible functioning of IT infrastructure is a prerequisite for stable and efficient business. Our offer is structured in three basic support packages tailored to the common needs of companies of different sizes. Naturally, these packages are just a starting point and could be tailored further for specified needs:

IT5

• 2-5 desktop computers (including laptops)
• scheduled visit of our support engineer once a week during work hours
• unscheduled/emergency visit of our support engineer once a month
• on-line, e-mail and phone support
• arrival of support engineer within 2 hours in case emergency situations
• creating and maintaining of technical documentation
• consulting on purchasing of equipment and software

IT15

• 6-15 desktop computers (including laptops)
• scheduled visit of our support engineer once a week during work hours
• unscheduled/emergency visit of our support engineer up to twice a month
• on-line, e-mail and phone support
• arrival of support engineer within 2 hours in case emergency situations
• creating and maintaining of technical documentation
• consulting on purchasing of equipment and software

IT30

• 16-30 desktop computers (including laptops)
• scheduled visit of our support engineer twice a week during work hours
• unscheduled/emergency visit of our support engineer up to four times a month
• on-line, e-mail and phone support
• arrival of support engineer within 2 hours on emergency situations
• creating and maintaining of technical documentation
• consulting on purchasing of equipment and software